Thank you for attending our breakfast briefing

Many thanks for attending the seminar on 18th May 2016' - The benefits of personalised self service '.

Please download via the link below to receive a copy of all the presentations from the seminar.

Getting personal with customers: Understanding customer behaviour with self service; Albert Keating, GEMA Consulting

The next generation CX: a local to global perspective; Neil Titcomb, Genesys 

Close up with a customer: Eir's personal journey implementing successful IVR; Dylan Power,  Eir

What's in it for us? Getting real results from the benefits of personalised self service; Colum Gorman, Genesys Speechstorm


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How to enhance your Customer’s Experience?



Create ONE conversation!


Whether it's on the phone, social media, email, text, mobile or chat.


Seamless. Cost Effective. Effortless.


Resulting in unrivalled customer experience.


Talk to us today.


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Tel:+353 (0)1 293 2589

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